How do I pay?

Coronavirus Update

In light of the current situation regarding the Coronavirus, COVID-19, we are now offering online or telephone counselling in place of face-to-face sessions. Moving to virtual meetings means that our counsellors will continue to be able to provide support during this extraordinary crisis. If you want to make an appointment, please email enquiries@counselling-matters.org.uk or call us on 0151 329 3637. We will do our best to help.



Experience has shown that most clients prefer to pay for each counseling session at the time they have it, but other payment schemes would be considered according to need.

We are able to accept bank transfers, credit and debit card payments, online payments (via PayPal) and to raise invoices where a third-party is paying. Discounts are available for pre-paid counselling. If you have any concerns regarding paying for therapy, please call us to discuss your needs. We will be as accommodating as possible.